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Perfumedraromaiu is committed to providing high-quality mobile car wash services. If you are not satisfied with our service, please contact us within 24 hours of service completion.
We offer refunds or re-service in the following circumstances:
Refund requests must be made within 24 hours of service completion and will be reviewed on a case-by-case basis.
In most cases, we prefer to return and re-perform the service to ensure your complete satisfaction rather than issuing a refund. This allows us to address any concerns and ensure the work meets our quality standards.
We'll schedule a re-service appointment as soon as possible.
We ensure the re-service meets our high quality standards.
Re-service is provided at no extra charge to you.
If you cancel your booking with at least 24 hours notice, you will receive a full refund. Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee.
Approved refunds will be processed within 5-10 business days using the original payment method. Processing times may vary depending on your financial institution.
You submit your refund request within 24 hours of service.
We review your request and verify the circumstances.
Once approved, the refund is processed to your original payment method.
To request a refund or re-service, please contact us:
15 Bligh St, Sydney NSW 2000, Australia
Please provide your booking reference number and details about your concern when contacting us.